Lunabloom Inc places great importance on the protection of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information.
- Information Collection
When you use this website, we may collect the following information:
Name
Shipping Address
Contact Phone Number
Email Address
Payment-related information (processed by third-party payment providers)
Device information and browsing behavior data (e.g., IP address, browser type, etc.) - Purposes of Information Use
We collect your information primarily for the following purposes:
Order processing and fulfillment
Product delivery and logistics tracking
Customer service and after-sales support
Fraud prevention and risk control
Website optimization and user experience enhancement - Payment Security (PCI Compliance)
All payment transactions are processed through third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).
We do not store your full credit card or payment account details, thereby ensuring the security of your transactions. - Information Sharing
We do not sell or rent your personal information. We share information only under the following circumstances:
Sharing necessary information with logistics companies to complete delivery
Sharing information with payment service providers to complete transactions
When required by laws and regulations, or requested by government agencies in accordance with the law - Information Storage and Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined above, or as required by applicable laws and regulations. - Information Security
We employ industry-standard technical and administrative measures to prevent unauthorized access, disclosure, or alteration of your data. - Your Rights
You have the right to:
Access your personal information
Correct or update your information
Request the deletion of your data
Withdraw your consent
To exercise any of the above rights, please contact us via email.